What Does Managed IT Support Include?
If you’re searching for a Managed IT Support provider, one of the first questions you’ll probably ask is, “What does Managed IT Support actually include?” The short answer is that it depends on your business. At Impact IT Solutions, we believe Managed IT Support should be built around your organisation—not the other way around. That’s […]
Why Isn’t My Business Website Generating Leads? 10 Ways to Turn Your Website into Your Best Salesperson
If your business website isn’t generating regular enquiries, you’re not alone. Many SMEs invest thousands of pounds in a new website, only to find that months later it’s attracting very little traffic, producing few enquiries and failing to support business growth. The reality is that having a website isn’t enough anymore. Your website needs to […]
ISO 9001:2026 Changes Explained: What Will Change and How Should Your Business Prepare?
The next revision of ISO 9001, the world’s most widely adopted Quality Management System (QMS) standard, is currently under development. While the final standard isn’t expected until September 2026, organisations certified to ISO 9001 should start preparing now. The upcoming revision is expected to reflect the changing business landscape, with greater emphasis on organisational resilience, […]
What Is Compliance as a Service? A Smarter Approach to Managing Compliance
Compliance isn’t something you achieve once and forget about. Standards evolve, regulations change, documentation becomes outdated, and audits are always on the horizon. That’s why many organisations are moving away from one-off consultancy projects and adopting Compliance as a Service (CaaS). Compliance as a Service provides ongoing expert support to help organisations maintain and continually […]
Microsoft 365 Copilot Bundles for SMBs: What South West Businesses Need to Know
Last update: 25 June 2026 Microsoft’s new Microsoft 365 Business with Copilot bundles give SMBs with up to 300 users a simpler way to buy Microsoft 365 and Copilot together. For South West businesses with 10–100 employees, especially law firms, professional services, charities, healthcare providers and manufacturers, the key decision is whether to choose Business […]
AI Cyber Threats Are Escalating: What You Need to Know About the UK Government’s 2026 Open Letter
Artificial intelligence is rapidly transforming the cyber security landscape and the UK government is warning businesses to prepare now in an open letter published on 15th April 2026. The Rt Hon Liz Kendall MP, Secretary of State for Science, Innovation and Technology and Dan Jarvis MBE MP, Security Minister, Cabinet Office and Home Office issued an open letter to […]
Impact IT Solutions is a Good Business Charter Accredited Company!
We are excited to share that we have officially been recognised by the Good Business Charter as a Good Business Charter Accredited Company! This milestone reflects our ongoing commitment to doing business the right way, putting our fairness, transparency, and responsibility at the heart of everything we do. Achieving this accreditation means we meet the […]
Microsoft Entra ID Conditional Access Explained
In today’s hybrid working world, users are logging in from everywhere — home, office, coffee shops, and across multiple devices. That flexibility is great for productivity, but it also creates more opportunities for cyber threats. That’s where Microsoft Entra ID Conditional Access comes in. It’s one of the most effective ways to protect your organisation without making security […]
UK Cyber Security and Resilience Bill: What It Means for Businesses in 2026
Last updated: April 2026 The UK government is taking a decisive step to modernise cyber regulation, and businesses should be paying close attention. The Cyber Security and Resilience (Network and Information Systems) Bill represents the most significant shift in UK cyber legislation since the introduction of the NIS Regulations in 2018. But this is not just an […]
Building an Effective Microsoft 365 Strategy: Key Takeaways from our Webinar
For many SMEs, Microsoft 365 is already part of daily operations. But here’s the problem: Most businesses are only scratching the surface of what it can actually do. As discussed in our “Building an Effective Microsoft 365 Strategy” webinar, the gap between businesses that simply use Microsoft 365 and those that strategically leverage it is widening. And that gap directly impacts productivity, […]