Managed IT, Cybersecurity, Compliance & AI Across the South West and Wales
One trusted partner for your technology, security, compliance and business growth.
At Impact IT Solutions, we help organisations across South West England and Wales improve productivity, strengthen cybersecurity, manage compliance and make better use of emerging technologies.
Our Services
Everything Your Business Needs to Succeed with Technology
Established in 2004, we bring over 20 years of experience to the challenges businesses face today. Whether you need ongoing support, specialist consultancy or a complete technology solution, we’re here to help.
Managed IT Services
Cyber Security Solutions
Compliance & ISO Consultancy
AI & Digital Transformation
IT Infrastructure & Communications
Web Design & Development
Not Sure Which Service You Need?
Move from AI Experimentation to Real Business Value
Why partner with us?
Experienced People. Practical Advice. Long-Term Partnerships.
Experienced People. Practical Advice. Long-Term Partnerships.
Your technology partner should understand more than your IT systems. They should understand how technology affects your people, your operations, your risks and your future plans.
Over 20 Years of Experience
Established in 2004, Impact IT Solutions has supported organisations through changing technologies, evolving cybersecurity threats and increasingly complex business requirements.
A Joined-Up Approach
Our expertise spans managed IT, cybersecurity, compliance and AI, helping you address connected challenges with a coordinated approach.
Certified and Accredited
We demonstrate our commitment to quality and information security through recognised certifications and accreditations, including ISO 9001, ISO 27001 and Cyber Essentials Plus.
Flexible Services Built Around You
Regional Presence, Personal Service
With offices in Bristol and the Cardiff area, we support organisations across South West England and Wales, as well as wider UK.
Business-Focused Expertise
We focus on practical solutions that support productivity, security, operational resilience and long-term business objectives.
Flexible Managed IT packages.
Every organisation needs dependable IT support, but not every organisation needs the same level of service.
Our three managed IT packages provide clear starting points, with the flexibility to tailor services to your business.
- Impact Essentials Dependable Everyday IT Support
- Impact Comprehensive Enhanced support and stronger cybersecurity
- Impact Advanced Strategic IT management and advanced protection
What Our Customers Say
We have had the pleasure of working with Impact IT and their team, and we have been incredibly impressed with the service and support they have provided to our business.
From the outset, the team has been professional, responsive and incredibly helpful. They have always taken the time to understand our requirements, provide clear advice and resolve issues quickly and efficiently. It has been particularly refreshing to have an IT partner who is approachable, reliable and genuinely invested in supporting our business.
We were looking for a technology partner that would complement our internal capabilities and work with us as an extension of our team. Impact IT Solutions have delivered exactly that, providing responsive support, clear communication and a proactive approach to continual improvement.
Impact Support – really are a support, there are times when IT causes frustration, however, if there is a problem – Impact and their Team are there.
The Team are professional and quick to resolve. However if the issues requires a more in-depth solution, advisors are able to escalate to a more senior advisor and a solution is found.
Swift service and advice. We have been using Impact IT for a number of years to host our website. The support is always swift when changes or advice is needed. Thanks for making the complex IT stuff manageable to mere mortals!
Always professional and helpful. Have always been able to resolve all of our technical issues quickly and effectively.
For the past ten years, we have received a consistently high standard of Managed IT Support from Impact. When we required a review of our ISO9001 QMS documentation, we were confident that we were in capable hands. Impact’s compliance team reviewed our existing controls and, with only minor recommended adjustments, ensured we were fully prepared for our external audit. I would highly recommend Impact and have complete confidence in their compliance team to support organisations throughout their compliance journey.
Our working relationship with Impact IT spans more than 12 years…They have successfully supported our business and end users across all departments on network infrastructure, help desk and technical support on 1st, 2nd and 3rd line, all things cyber security, software development and licensing, Azure migration and hosting, and much more.
Here are more reasons to be pleased with Impact IT Solutions work, apart from creating a wonderful new website for us. The clever I.T. Team at Impact IT Solutions have managed some impressive performance, accessibility and sustainability scores. They really are IT wizards. Thank you Impact IT Solutions, we love the site and we love the greener website carbon footprint.
Awards & Achievements
Bristol's IT Support of the Year
IT Support Provider of the Year
Employer of the Year
SME of the Year
Living Wage Employer
Living Hours Employer
Bristol's IT Support of the Year
IT Support Provider of the Year
Employer of the Year
SME of the Year
Living Wage Employer
Living Hours Employer
How we work
Discover
Collaborate
Support
Tech doesn't need to be brand new to be brilliant.
As businesses upgrade their technology, many devices they replace still have years of life left in them. Rather than allowing them to sit unused or contribute to the growing levels of e-waste, we invest in refurbishing them and giving them a second life. That’s why we launched Renewed Solutions.
Each product is carefully assessed, tested, and refurbished to ensure it’s ready for its next owner. It’s a simple way to keep quality technology in circulation, reducing unnecessary waste while providing a more affordable alternative to buying new.
A smarter choice for the planet, and a practical one too.
Get in Touch
Discover how our IT solutions can help you succeed through technology. Get in touch for a custom quote, expert guidance, or to start a conversation with our team.