Your Trusted IT Support Partner

Helping you succeed through technology with tailored IT support towards your business needs, so you can focus on what you do best.

IT Support & Services

We provide IT support in Bristol and surrounding areas in the South West, the Midlands and Wales. We specialise in tailored IT support towards your business needs and requirements.

Our Partners

About Us

Based in Bristol, Impact IT Solutions are one of the largest consumers of cloud services both in Azure and Office 365 with over 50 customers in the cloud. We are a forward-thinking IT company that embraces technology as it emerges. Experts in Azure, cloud and Microsoft 365, we provide quality IT support solutions to SME, corporate and financial organisations.

We align ourselves with your business and can work with you to develop your IT strategy, leveraging our expertise to benefit you and your customers.

As a Microsoft Gold Partner, we provide IT support for both on-premise and cloud infrastructure. We provide IT support to clients across all major cities in the South West and the Midlands, including Bristol, Bath, Cardiff, Cheltenham, Gloucester, Birmingham and Exeter.

We have a team of network and data cabling engineers installing Wi-Fi, CCTV & door entry systems, and for the last 10 years, we have been helping businesses with their corporate branding and marketing through design and development of their websites and e-commerce platforms. We have our own in-house software development team and can build solutions ranging from CRM & ERP systems to mobile apps.

18

Years in Business

200+

Customers Cared For

2250+

Devices Supported

Why Work With Us

Microsoft Gold Partner
Proactive IT support & account management
IT support 8am to 8pm Monday to Friday
On-site technical support
3rd party vendor liaison
98% customer satisfaction
Bespoke 1 to 2-year IT roadmap strategy report
24/7 remote monitoring and patching
ISO27001 & ISO9001 certified
Cyber Essentials Plus
Knowledgeable and friendly team
Professional project management with customer sign off

If you require expert IT support or would like to see how we can benefit your business and provide insight through the lens of a Microsoft Gold Partner, please get in touch.

We have recently changed our IT support to Impact IT, as our previous company couldn’t provide the service we required. I can only say that Impact have been very helpful during the transitional period, whilst building a structure for our ongoing support. Every reported issue we are kept up to date with, and continued communication with unresolved queries, which is important to us. They are very proactive with regards to our servers and have already contacted us a few times with issues requiring our attention.

We found Joe and David extremely knowledgeable and helpful, they understood our requirements and suggested solutions to any problems they felt we would encounter. We particularly wanted a website that would be easy to maintain and update, as we are constantly changing the content, which we feel we have really achieved with our finished site. Our new website was live by November 2021 with all 15 of our sites now consolidated on to one Quality Inns website, we are delighted with the finished site and the ongoing support that we have received from Impact Solutions. We would highly recommend them to anyone considering updating their website.

We chose Impact IT as our support provider after a long process of selection. Moving from an existing relationship while maintaining consistency was important and the team at Impact were excellent. Mike and the support group were patient and thorough, ensuring we were kept up to date all the time. They have provided excellent service and are active in improving our IT systems and security. I would recommend them without hesitation.