Your Trusted IT Solutions Partner since 2004
Founded in 2004, we have grown to become one of Bristol's leading IT solutions providers, serving businesses across diverse industries.
Helping you succeed with tailored IT support and technology solutions, so you can focus on what you do best
Our mission is simple. We strive to help your business succeed by supporting your IT needs. We pride ourselves in providing reliable technology infrastructure, seamless support and tailored IT solutions that enable you to focus on your core business and achieve long-term success.
For over 20 years, we have been recognised for our fast response times, professionalism, and clear communication, with a 98.3% customer satisfaction rate for our support services.
Managed IT Solutions
Meet the team
Meet our team of technical specialists who bring both extensive knowledge and a genuine passion for what they do.
Meet the team
What Our Customers Say
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Not only did they listen to my specific requirements about our IT needs, they also solved some long outstanding issues and enabled our remote workers / field staff to access our systems in a live environment. Because of Impact’s involvement, we have now seen an increase in efficiency which has allowed us to deliver to our customers what they need.
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We have recently changed our IT support to Impact IT, as our previous company couldn’t provide the service we required. I can only say that Impact have been very helpful during the transitional period, whilst building a structure for our ongoing support. Every reported issue we are kept up to date with, and continued communication with unresolved queries, which is important to us. They are very proactive with regards to our servers and have already contacted us a few times with issues requiring our attention.
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Impact IT are our single point of contact for all IT related queries, escalating to third parties and managing all tickets as needed.
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We chose Impact IT as our support provider after a long process of selection. Moving from an existing relationship while maintaining consistency was important and the team at Impact were excellent. Mike and the support group were patient and thorough, ensuring we were kept up to date all the time.
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In just five months, with Cognisys and Impact IT Solution's expertise, we’ve reduced vulnerabilities in our estate by over 70% and have a clear plan for addressing critical risks. Penetration testing and Cyber Essentials Plus have shown how vital it is for businesses to tackle software vulnerabilities—a key access point for bad actors. Success here demands collaboration, and together with our IG team, we’re staying on top of this critical threat vector.
Our commitment to the community
We believe in nurturing strong relationships and we are committed to making a difference in our community. Every year, we host regular fundraisers to support charities close to our hearts.
Bristol City FC
Charity Partners
We are proud supporters of:
India Hope
Raising awareness and funds for orphans in India as well as poor & needy families. To relieve poverty & sickness and give the tools needed to have hope for a brighter future.
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Drew Barker Wright
Raising awareness of rare childhood cancer and advancing essential research, Drew Barker Wright Charity aims to bring hope and better outcomes to affected children and their families.
Visit websiteFind out more about what we do for charity
Our Commitment to a Greener Future
Read more about how we promote sustainability and protect our planet.
Sustainability
Talk to us
Let's explore how we can help transform your IT. We'd love to hear from you.