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Not only did they listen to my specific requirements about our IT needs, they also solved some long outstanding issues and enabled our remote workers / field staff to access our systems in a live environment. Because of Impact’s involvement, we have now seen an increase in efficiency which has allowed us to deliver to our customers what they need.

Matt Pullin

Director at MJP UFH & Screeding Ltd

We have recently changed our IT support to Impact IT, as our previous company couldn’t provide the service we required. I can only say that Impact have been very helpful during the transitional period, whilst building a structure for our ongoing support. Every reported issue we are kept up to date with, and continued communication with unresolved queries, which is important to us. They are very proactive with regards to our servers and have already contacted us a few times with issues requiring our attention.

Robin Kidner

Tacklestore

Impact IT are our single point of contact for all IT related queries, escalating to third parties and managing all tickets as needed.

Matthew Willman

Director of Governance and IT at Liaison Group

We chose Impact IT as our support provider after a long process of selection. Moving from an existing relationship while maintaining consistency was important and the team at Impact were excellent. Mike and the support group were patient and thorough, ensuring we were kept up to date all the time.

Jon Hollier

Founding Director at Novo

In just five months, with Cognisys and Impact IT Solution's expertise, we’ve reduced vulnerabilities in our estate by over 70% and have a clear plan for addressing critical risks. Penetration testing and Cyber Essentials Plus have shown how vital it is for businesses to tackle software vulnerabilities—a key access point for bad actors. Success here demands collaboration, and together with our IG team, we’re staying on top of this critical threat vector.

Matthew Willman

Director of Governance and IT at Liaison Group