About

Meet our team

At the heart of our success is a talented team of skilled professionals who combine expertise with a true passion for what they do. Driven by enthusiasm and a commitment to success, we are here to make things happen.

Leadership Team:

Jed Ward

Managing Director

Nancy Morgan

Operations Director

Daniel Holloway

Client Services Director

Szabi Juhasz

Technical Director

Compliance Team:

Amanda Anderson

Head of Compliance

David Reed

Project Coordinator, Health & Safety Manager

Scott Anderson

Compliance Officer

Sales Team:

Irene Cosentino

Head of Sales

Tim Knowles

Account Manager and Business Development

Josh Waller

Account Manager and Business Development

Idrissa Forfana

Account Manager and Business Development

Marketing & Web Development Team:

Frida Laszlo

Marketing Manager

Daisy Alleno-Powell

Graphic & UI Designer

Technology Team:

Muthu Rajendran

Service Desk Manager

Marc McKee

Senior IT Systems Engineer

Neil Griffiths

IT Support Engineer

Callum Purver

IT Support Engineer

Rose Black

IT Support Engineer

Marco Vieira

IT Support Engineer

Mike Sullivan

IT Support Engineer

Russell Jenkins

IT Support Engineer

Finance Team:

Judy Powell

Finance Manager

Theresa Barter

Management Accountant FMAAT

Testimonials

  • Here are more reasons to be pleased with Impact IT Solutions work, apart from creating a wonderful new website for us. The clever I.T. Team at Impact IT Solutions have managed some impressive performance, accessibility and sustainability scores. They really are IT wizards. Thank you Impact IT Solutions, we love the site and we love the greener website carbon footprint.

    Andrew Rendell

    Committee Member

  • Our working relationship with Impact IT spans more than 12 years...They have successfully supported our business and end users across all departments on network infrastructure, help desk and technical support on 1st, 2nd and 3rd line, all things cyber security, software development and licensing, Azure migration and hosting, and much more.

    Ronald Smith

    Operations Director at Oak Tree Mobility (2025)

    Oak Tree Mobility Logo
  • Not only did they listen to my specific requirements about our IT needs, they also solved some long outstanding issues and enabled our remote workers / field staff to access our systems in a live environment. Because of Impact’s involvement, we have now seen an increase in efficiency which has allowed us to deliver to our customers what they need.

    Matt Pullin

    Director at MJP UFH & Screeding Ltd

  • We have recently changed our IT support to Impact IT, as our previous company couldn’t provide the service we required. I can only say that Impact have been very helpful during the transitional period, whilst building a structure for our ongoing support. Every reported issue we are kept up to date with, and continued communication with unresolved queries, which is important to us. They are very proactive with regards to our servers and have already contacted us a few times with issues requiring our attention.

    Robin Kidner

    Tacklestore

  • Impact IT are our single point of contact for all IT related queries, escalating to third parties and managing all tickets as needed.

    Matthew Willman

    Director of Governance and IT at Liaison Group

  • We chose Impact IT as our support provider after a long process of selection. Moving from an existing relationship while maintaining consistency was important and the team at Impact were excellent. Mike and the support group were patient and thorough, ensuring we were kept up to date all the time.

    Jon Hollier

    Founding Director at Novo

  • In just five months, with Cognisys and Impact IT Solution's expertise, we’ve reduced vulnerabilities in our estate by over 70% and have a clear plan for addressing critical risks. Penetration testing and Cyber Essentials Plus have shown how vital it is for businesses to tackle software vulnerabilities—a key access point for bad actors. Success here demands collaboration, and together with our IG team, we’re staying on top of this critical threat vector.

    Matthew Willman

    Director of Governance and IT at Liaison Group

  • We at Dreamlines GmbH partnered with Impact IT Solutions Ltd for a complex task of merging two Microsoft 365 tenants. From the initial consultation to the final implementation, their team demonstrated exceptional professionalism, technical expertise, and a deep understanding of our unique business needs. The project was executed seamlessly, with minimal disruption to our day- to-day operations. They provided clear communication at every step, ensuring transparency and confidence throughout the process. Their attention to detail and proactive problem-solving approach ensured that all potential issues were addressed before they could escalate. We highly recommend Impact IT Solutions Ltd for any organization seeking reliable, efficient, and expert IT services.

    Ali Nejabati

    DevOps & Infrastructure Team Lead at DreamLines

Talk to us

Discover how our IT solutions can help you succeed through technology. Get in touch for a custom quote, expert guidance, or to start a conversation with our team.