Comprehensive Managed IT Services tailored to your business needs

Internal IT department or rely on outsourced IT? Our Managed IT packages are designed to handle all your IT needs, so you can focus on your core business.

With over 20 years experience providing a wide range of IT solutions for businesses across the UK

We have gained recognition for our quick response times, professionalism and effective communication, earning a 98.3% customer satisfaction rate for our support services.

Choose the best plan for your business

We offer tailored support through three core packages, each fully customisable to fit your business needs. With 24/7 monitoring and proactive support, our services ensure your systems run seamlessly with minimal downtime, maximising productivity.

Essentials

Ideal for small businesses needing essential IT support.

Support Hours: 9am – 5:30pm

Support: 24/7 Monitoring, Anti-Virus Management, End User Portal
Account Management: Dedicated Account Management, Procurement Services
GDPR & Compliance: GDPR-Compliant Starter/Leaver Process, Standardised Machine Builds
Cyber Defence & Continuity: Backup Monitoring Alerts & Restores

Comprehensive

Perfect for growing businesses requiring broader IT services.

Support Hours: 8am – 8pm

Everything in Essentials, plus:

Support: Unlimited Remote Support, 2 Complimentary Days, Anti-Virus, Portal Access, Email & Password Security, Patch Management
Account Management: Asset Tracking, End-of-Life Management, Proactive Reviews
GDPR & Compliance: Cyber Essentials & Policy Document Assistance
Cyber Defence: Endpoint Detection, Mobile Device Management

Advanced

Tailored for businesses needing proactive IT management and expertise.

Support Hours: 8am – 12am

Everything in Comprehensive, plus:

Support: 4 Complimentary Days, Breach Monitoring, Centralised Software Deployment, Discounted Pro Services (including Project Management)
Account Management: Dedicated Account Manager, Full Asset & Vendor Management, Virtual IT Director
Cyber Defence: Annual Backup & Disaster Recovery Test, Network Reporting & Analytics, PEN Testing, SNMP Monitoring, Office 365 Backup, Vulnerability Management

Each package can be adapted to ensure you get the specific support your business requires.

How to choose the best package to fit your needs?

Whether you have an internal IT department or outsource your IT fully, we can help you make the right choice when it comes to selecting an IT support package.

Choosing the right package can help protect your business, enhance productivity, and provide peace of mind knowing your IT infrastructure is in expert hands. Whether you need basic support, extended assistance, or advanced cybersecurity, our packages are designed to be flexible and provide the solutions your business needs to thrive in the digital age.

Each of our packages are fully customisable to fit your unique needs, so we recommend speaking with one of our experts to find the best option for your business.

Consider factors such as:

Support Hours

Does your business need support during standard hours, or would extended hours better suit your needs?

Security Needs

How critical is advanced cybersecurity for your business? If you manage sensitive data or have a large staff, you may need a more advanced plan.

Scalability

Think about your business’s growth. Do you need a flexible solution that can scale as you expand?

Compliance

Are you subject to specific industry regulations or accreditations like GDPR, Cyber Essentials, ISO 27001 or other compliance certifications?

Disaster Recovery

Do you have a disaster recovery plan in place, and when did you last test it? Have you assessed the potential impact of data loss on your business?

Consider factors such as:

Support Hours

Does your business need support during standard hours, or would extended hours better suit your needs?

Security Needs

How critical is advanced cybersecurity for your business? If you manage sensitive data or have a large staff, you may need a more advanced plan.

Scalability

Think about your business’s growth. Do you need a flexible solution that can scale as you expand?

Compliance

Are you subject to specific industry regulations or accreditations like GDPR, Cyber Essentials, ISO 27001 or other compliance certifications?

Disaster Recovery

Do you have a disaster recovery plan in place, and when did you last test it? Have you assessed the potential impact of data loss on your business?

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How to choose the best MSP for your business?

Managed Service Providers (MSPs) provide a range of IT services to enhance security, streamline operations and optimise productivity. With numerous MSPs available, choosing the appropriate one for your business can be daunting.

Check out our blog where we dive into key factors to consider when choosing the most suitable IT support company for your business needs.

Get in Touch

Discover how our IT solutions can help you succeed through technology. Get in touch for a custom quote, expert guidance, or to start a conversation with our team.