We’re growing! After years of supporting businesses across Wales, we’re delighted to announce that Impact IT Solutions has officially opened its second office in Cardiff.
Find us at: Albion House, Oxford St, Nantgarw, Cardiff CF15 7TR
With over 20 years of experience delivering managed IT services, cyber security and compliance consultancy, this expansion marks an exciting new chapter for Impact IT Solutions and strengthens our commitment to supporting Welsh businesses.
Having built long-standing relationships with organisations throughout Wales, we’re incredibly pleased to finally call Cardiff our second office location, alongside our established Bristol headquarters.
Our new Cardiff office brings our expertise in IT support, cyber security, ISO certification, GDPR compliance and Compliance as a Service (CaaS) closer to businesses across Cardiff, Newport, Swansea and the wider South Wales region.
Why Have We Opened an Office in Cardiff?
For many years, we’ve had the pleasure of working with Welsh businesses, helping them navigate technological challenges, strengthen their cyber security and meet increasingly complex compliance requirements.
Opening an office in Cardiff is a natural next step in our growth. Wales has a thriving and diverse business community, from ambitious SMEs and professional services firms to established organisations operating in highly regulated industries.
As businesses grow, so do their technology requirements, cyber security risks and regulatory responsibilities.
Our Cardiff expansion allows us to build stronger local relationships, provide accessible expertise and continue delivering the personal, proactive service our clients have come to expect.
Although our Cardiff office is new, our experience supporting Welsh businesses certainly isn’t.
We’re excited to strengthen our presence in a region we’ve been proud to serve for many years.
Supporting Cardiff Businesses with IT, Cyber Security and Compliance
Our Cardiff office provides businesses across South Wales with access to our comprehensive range of IT and compliance services.
Whether you’re looking for a reliable managed IT provider, preparing for ISO certification or strengthening your organisation’s approach to data protection and information security, our team can help.
1. Compliance Consultancy and ISO Certification Support in Cardiff
Compliance is a major focus of our continued expansion. As regulatory expectations evolve, organisations face increasing pressure to demonstrate robust information security, data protection, corporate governance and operational resilience.
Our dedicated compliance team brings over 30 years of combined experience in information security, governance and regulatory frameworks. We help businesses understand their obligations, identify compliance gaps, implement appropriate management systems and prepare for external certification and audits.
Our compliance consultancy services include:
- ISO 27001 Consultancy: Information security management systems, risk assessments, internal audits and certification preparation.
- ISO 9001 Consultancy: Quality management systems, process improvement and certification support.
- ISO 42001 Consultancy: AI governance, responsible artificial intelligence and AI management systems.
- ISO 14001 Consultancy: Environmental management systems and sustainability-related compliance.
- ISO 45001 Consultancy: Occupational health and safety management systems.
- ISO 27701 Consultancy: Privacy information management and data protection governance.
- Cyber Essentials and Cyber Essentials Plus: Cyber security assessments, remediation and certification preparation.
- GDPR Consultancy: Data protection assessments, policies, privacy governance and ongoing compliance support.
Whether you’re working towards your first ISO certification or maintaining several existing standards, we provide practical, tailored support to help your organisation achieve its objectives.
Our approach is straightforward: make compliance manageable, meaningful and sustainable.
2. Compliance as a Service (CaaS) for Welsh Businesses
Achieving certification is an important milestone, but maintaining compliance requires ongoing attention.
That’s why we offer Compliance as a Service (CaaS), providing businesses with structured, continuous support rather than treating compliance as a once-a-year exercise.
Our CaaS offering helps organisations across Cardiff and Wales manage their compliance responsibilities through:
- Compliance gap assessments and risk reviews
- Policy and procedure development
- Ongoing compliance monitoring
- Internal audits and audit preparation
- Regulatory updates and guidance
- Risk reporting and improvement planning
- Support maintaining ISO management systems
- Data protection and information security governance
For businesses without dedicated internal compliance resources, this provides access to specialist expertise without the need to build an entire in-house compliance function.
We work alongside your team to help you stay organised, identify emerging risks and maintain the evidence needed to demonstrate compliance.
Our goal is to help Welsh businesses move from reactive compliance to a proactive, year-round approach.
3. Managed IT Support and IT Services in Cardiff
Reliable technology is essential to running a successful business. With over 20 years of experience providing IT services, we understand how important it is to keep systems secure, employees productive and operations running smoothly.
Our managed IT services in Cardiff support businesses that want to fully outsource their IT requirements, as well as organisations looking for additional expertise alongside their existing internal IT teams.
Our services include:
- Fully managed IT support
- Remote and on-site IT assistance
- Proactive IT monitoring and maintenance
- Microsoft 365 support and management
- Cloud services and migration
- IT infrastructure and network management
- Data backup and disaster recovery
- IT strategy and technology planning
- Business communication and connectivity solutions
- Device management and IT procurement
Our managed IT packages are tailored to different business requirements, with proactive monitoring and flexible support options.
We focus on preventing problems wherever possible, reducing disruption and ensuring technology supports your wider business objectives.
4. Cyber Security Services for Cardiff and South Wales
Cyber security and compliance go hand in hand. As cyber threats continue to evolve, businesses need more than basic antivirus software to protect their systems, employees and sensitive information.
Our cyber security services help organisations strengthen their defences, identify vulnerabilities and implement appropriate security controls.
We provide support with:
- Cyber security risk assessments
- Cyber Essentials and Cyber Essentials Plus preparation
- Endpoint Detection and Response (EDR)
- Ransomware protection
- Email security and phishing protection
- Vulnerability management
- Security awareness and user protection
- Backup and disaster recovery
- Access controls and device security
- Security policies and compliance alignment
By combining technical cyber security expertise with our compliance consultancy services, we help businesses address both the practical security controls and governance requirements needed to protect their operations.
This integrated approach is particularly valuable for organisations preparing for ISO 27001 certification, Cyber Essentials assessments or customer security audits.
A Joined-Up Approach to IT, Cyber Security and Compliance
One of the advantages of working with Impact IT Solutions is our ability to bring technology, cyber security and compliance together.
Rather than treating these as separate challenges, we help organisations develop a coordinated approach to managing their IT environment and business risks.
For example, a growing Cardiff business preparing for ISO 27001 certification may need to:
- Assess its existing IT and security environment to identify vulnerabilities and compliance gaps.
- Implement appropriate technical controls, including access management, endpoint security and backup procedures.
- Develop policies and management systems that align with ISO 27001 requirements.
- Prepare for certification audits through evidence gathering, internal reviews and corrective actions.
- Maintain ongoing compliance through regular monitoring, risk assessments and continuous improvement.
Our IT, cyber security and compliance specialists can support each stage of this process, helping reduce complexity and ensuring technical improvements align with wider business objectives.
For Welsh organisations looking to strengthen their security posture, meet customer requirements or demonstrate recognised standards, this joined-up approach can make a significant difference.