Bristol's leading IT Support Provider
Helping you succeed through technology with tailored IT support towards your business needs, so you can focus on what you do best.
Why partner with us?
Why partner with us?
Strategic approach to digital transformation
Redefine your business operations by integrating technology at scale. Our technology solutions can help you to stay competitive, improve customer experiences and lower operational costs.
Whether you’re looking to simplify workflows, boost teamwork, or make smarter data-driven decisions, we tailor our services to meet your goals, ensuring your technology fully supports your business strategy.
TechnologyComprehensive IT Solutions for your needs
We recognise that every business has unique IT requirements. Whether you need a partner to support your in-house IT team, or want to outsource your IT support service fully, we are here to help.
From basic infrastructure and cloud solutions to sophisticated cybersecurity, network administration and digital transformation, we offer various services to meet your needs. Our proactive strategy guarantees that your IT environment is secure, optimised, and adaptable to your growth.
Managed ITBuilt for security and compliance
In today’s digital landscape, data protection and regulatory compliance are top priorities for businesses. We provide proactive cyber security measures to ensure your business remains compliant and secure.
Did you know? Businesses are increasingly expected to have cyber insurance policies. We can help you achieve Cyber Essentials Certification, which can help secure lower premiums by strengthening your insurance application.
Cyber Security
Testimonials
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Not only did they listen to my specific requirements about our IT needs, they also solved some long outstanding issues and enabled our remote workers / field staff to access our systems in a live environment. Because of Impact’s involvement, we have now seen an increase in efficiency which has allowed us to deliver to our customers what they need.
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We have recently changed our IT support to Impact IT, as our previous company couldn’t provide the service we required. I can only say that Impact have been very helpful during the transitional period, whilst building a structure for our ongoing support. Every reported issue we are kept up to date with, and continued communication with unresolved queries, which is important to us. They are very proactive with regards to our servers and have already contacted us a few times with issues requiring our attention.
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Impact IT are our single point of contact for all IT related queries, escalating to third parties and managing all tickets as needed.
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We chose Impact IT as our support provider after a long process of selection. Moving from an existing relationship while maintaining consistency was important and the team at Impact were excellent. Mike and the support group were patient and thorough, ensuring we were kept up to date all the time.
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In just five months, with Cognisys and Impact IT Solution's expertise, we’ve reduced vulnerabilities in our estate by over 70% and have a clear plan for addressing critical risks. Penetration testing and Cyber Essentials Plus have shown how vital it is for businesses to tackle software vulnerabilities—a key access point for bad actors. Success here demands collaboration, and together with our IG team, we’re staying on top of this critical threat vector.
Case Studies
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Get in Touch
Discover how our IT solutions can help you succeed through technology. Get in touch for a custom quote, expert guidance, or to start a conversation with our team.