About Us

Helping you succeed through technology

Our mission is to help you succeed through technology. We are your strategic technology solutions provider, allowing you to focus on what you do best.

We have a strong reputation for organisations looking for a proactive IT partner in and around the South West. Our customers regularly comment on the speed of our response, the professionalism of our team and our communicative approach.

Our clients range from 10 to 400 seats with one or multi-office locations across the UK. For over 18 years, we have successfully aligned ourselves to be their go-to IT support provider. Our offices are based in Bristol and we are one of the largest consumers of cloud services in the South West, with over 50 customers in the cloud.

We have a team of network and data cabling engineers installing Wi-Fi, CCTV & door entry systems, and for the last 10 years, we have been helping businesses with their corporate branding and marketing through design and development of their websites and e-commerce platforms. We have our own in-house software development team and can build solutions ranging from CRM & ERP systems to mobile apps.

Why Work with Us

Microsoft Gold Partner
Proactive IT & account management
Support 8am to 8pm Monday to Friday
On-site technical support
3rd party vendor liaison
18 years in business
98% customer satisfaction
Bespoke 1 to 2-year IT roadmap strategy report
24/7 remote monitoring and patching
ISO27001 & ISO9001 certified
Cyber Essentials Plus
Knowledgeable and friendly team
Professional project management with customer sign off

Impact are our single point of contact for all IT related queries, escalating to third parties and managing all tickets as needed.

The whole experience of creating a new and modern website for the company was made so much easier by Nancy and her team at Impact IT Solutions. Every step of the process was explained and made as easy as possible. The input from the team to suggest layouts and design was invaluable and has led to the web site we have today which accurately portrays the company that we are.

Impact IT have created a new website for our school which has captured the essence of our ethos. David and Nancy have been friendly and helpful whilst providing a professional service to our school. We are delighted with the service we have received and have recommended then to partner services.

Your Strategic Technology Partner

Our customers do not just use us for IT support, they also utilise our broad range of IT services:

IT Support
Data cabling & WiFi
Software development
Website design

We help businesses embrace cloud solutions and drive forward digital transformation. Our goal is to ensure your business becomes more agile, efficient, and proactive when utilising modern technology, allowing your staff to work from home in a secure manner.

We provide our IT services to clients across all major cities in the South West and the Midlands, including Bristol, Bath, Cardiff, Cheltenham, Gloucester, Birmingham and Exeter.

If you are looking for a proactive IT support partner, please get in touch.