What Does Managed IT Support Include?

If you’re searching for a Managed IT Support provider, one of the first questions you’ll probably ask is, “What does Managed IT Support actually include?” The short answer is that it depends on your business. At Impact IT Solutions, we believe Managed IT Support should be built around your organisation—not the other way around. That’s […]
How Impact IT Solutions Delivered a Seamless MSP Transition for the BSAVA

Introduction Changing Managed Service Providers (MSPs) can be one of the biggest concerns for any organisation. Poor communication, incomplete documentation and knowledge loss often result in unnecessary downtime, frustrated users and prolonged onboarding projects. When the British Small Animal Veterinary Association (BSAVA) appointed Impact IT Solutions as its new Managed Service Provider, the objective wasn’t […]
Microsoft Entra ID Conditional Access Explained

In today’s hybrid working world, users are logging in from everywhere — home, office, coffee shops, and across multiple devices. That flexibility is great for productivity, but it also creates more opportunities for cyber threats. That’s where Microsoft Entra ID Conditional Access comes in. It’s one of the most effective ways to protect your organisation without making security […]
Building an Effective Microsoft 365 Strategy: Key Takeaways from our Webinar

For many SMEs, Microsoft 365 is already part of daily operations. But here’s the problem: Most businesses are only scratching the surface of what it can actually do. As discussed in our “Building an Effective Microsoft 365 Strategy” webinar, the gap between businesses that simply use Microsoft 365 and those that strategically leverage it is widening. And that gap directly impacts productivity, […]
Unlock Productivity with Microsoft 365 Copilot for SMBs

Most small and medium-sized businesses (SMBs) rely on Microsoft 365 every day: Outlook, Teams, Excel, and SharePoint are part of daily workflows. Yet, many organisations aren’t harnessing the full potential of their Microsoft 365 subscription. Even with licences in place, teams spend hours on repetitive tasks, documents take longer to produce, and critical information is […]
Is Your Microsoft Environment as Secure and Well-Managed as You Think?

Many organisations invest in Microsoft technologies expecting a secure, compliant, and fully optimised environment straight out of the box. The reality is more complex. Microsoft provides a powerful and secure foundation across services like Microsoft 365, Azure, and identity platforms such as Entra ID (formerly Azure AD). However, the effectiveness of your environment depends on […]
Shortlisted for the South West Business & Community Awards 2026 in Three Categories

We’re delighted to share that we have been shortlisted for three categories at the 2026 South West Business & Community Awards, the region’s flagship celebration of business excellence, innovation, and community impact!
Impact IT Solutions Wins “Bristol IT Support Provider of the Year 2025” Award of Excellence

We are pleased to announce that Impact IT Solutions has been named Bristol’s IT Support Provider of the Year 2025, receiving the Award of Excellence from E2 Media.
IT Infrastructure Transformation: Strategic IT Modernisation

Impact IT Solutions delivered a comprehensive infrastructure overhaul that eliminated critical system risks and positioned TackleStore for scalable growth across all UK locations.
Windows 11 End-of-Life: Is Your Business Ready?

As of September 2025, the Windows operating system landscape is at a critical juncture. With major end-of-support deadlines looming for both Windows 10 and Windows 11 (22H2), IT leaders and business executives must prioritise lifecycle planning.