Top concerns for businesses in 2021

Impact IT share their thoughts about the top concerns for businesses in 2021 and how to overcome them.
Set of dice spelling profit, loss and risk on a financial newspaper

After an unprecedented eighteen months, businesses have been left uncertain – questioning the future of the business world. Below, we share our thoughts about the top business concerns in 2021.

Data Security and Privacy

Data security and privacy have been a concern for businesses for many years now. Recently, companies have been forced to ensure their staff are set up to work remotely. This has involved building new infrastructures and workflows to ensure their staff can remain working to their full potential. As a result of this, businesses have become more vulnerable to cybercrimes, such as data breaches, phishing scams, and viruses.

Talent Shortage

One of the most recent concerns for businesses looking to hire new staff is the shortage of experienced specialists. With growing uncertainty in other industries, people are choosing to stay in their current job, which provides more security than switching to another company in the current climate.

Businesses looking for IT specialists are having to outsource these roles to third party companies. The outsourcing of your IT roles can bring many benefits to your company. For more information, read our previous blog: Benefits of outsourcing your IT to a Microsoft Gold Partner.

Business Process Automation (BPA)

As businesses have had to change and adapt to new working environments and technologies, BPA has been a key focus for many. If your staff are working remotely, regularly out of the office or on-site, using automated processes rather than manually updating your business systems can help keep your staff motivated and increase productivity. It allows them the time to focus on other important tasks and will also help reduce the risk of human errors, therefore improving your businesses overall performance and efficiency.

Changing the way you work

Given the current climate, businesses are finding it increasingly important to modify their business model and strategy to fit with the new way of working. Building a digital transformation strategy is an increasingly popular way to help businesses utilise digital processes, for example:

  • Software applications for job scheduling/time management
  • ERP and CRM systems
  • Remote collaboration tools (e.g. Microsoft Teams)

Using digital processes could help give your business a competitive advantage. It can help to minimise human error, secure information, increase staff productivity, free up time for revenue-generating tasks and increase revenue.

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